Accessibility at Casa Loma

Visit Canada's Majestic Castle, Casa Loma and step back in time to a period of European elegance and splendour. The former home of Canadian financier Sir Henry Pellatt, Canada's foremost castle is complete with decorated suites, secret passages, an 800-foot tunnel, towers, stables, and beautiful 5-acre estate gardens (open May through October). A self-guided multimedia audio tour in English, French, Japanese, German, Italian, Spanish, Mandarin and Korean is included in admission. The multimedia tour is also available in American Sign Language. Audio Descriptive Tours for the visually impaired are available in English and French.

Please be advised:

Admission

Adults (18-59)         $18.19 plus HST

Seniors (60+)          $12.95 plus HST

Youth (14-17)         $12.95 plus HST

Children (4-13)         $10.02 plus HST

Parking Rates          $2.75/hour, maximum charge of $8.25

• Persons with special needs pay regular admission price, escort(s) are admitted for free.
• Service animals are welcome in Casa Loma and Casa Loma gardens.

The Building

• Casa Loma’s entrance is located on Austin Terrace. The main door is wheelchair accessible. The wheelchair ramp has a handrail.

• Taxis and special needs vehicles may drop off visitors in the East Parking Lot.

• There are two wheelchair accessible parking spots located in the West Parking Lot.

• The Box Office is located to your right in the front vestibule of Casa Loma.

• A limited number of wheelchairs are available free of charge.

• All exhibit rooms on the first, second and third floor are wheelchair accessible. The only exemption is the Queen’s Own Rifles Room: Pellatt Room located on the third floor.

• There is one small heritage elevator in Casa Loma that is staff operated.

• The basement, second and third floor of Casa Loma are accessible by elevator. The 800-foot tunnel that leads to the Carriage Room, Potting Shed and Stables has stairs. The Scottish and Norman Towers have spiral staircases.

• The lower garden terrace of Casa Loma is accessible from the main floor.

• Accessible washrooms are located on the main floor.

• Written transcripts of the Sir Henry Pellatt documentary are available for persons with hearing loss.

• Audio Descriptive Tours for the visually impaired are available in English and French.

• Casa Loma is an equal opportunity employer and accepts applications for volunteer and employment opportunities. Please email Trudy O'Donnell at [email protected]

For more information on accessibility, please contact or phone 416-923-1171 ext 215.

If you have any comments or concerns regarding your visit to Casa Loma, please contact or phone 416-923-1171 ext 215.

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